If the issue persists, please plug in Microsoft Nano Transceiver v1. All of a sudden the wireless mouse will not work. This problem may occur if one or more of the following conditions are true: We recommend that you use batteries that are designed for use with electronic equipment. Appreciate any ideas that you can come up with. Office Office Exchange Server. But it fails installation with the very helpful “Windows Update encountered an unknown error.

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Receiver Bottom of the mouse: Monday, December 19, 3: This can be beneficial to other community members reading the thread.

If the wireless device is working correctly but the message window continues to be displayed occasionally, you can disable the message.

Appreciate any ideas that you can come up with. Resources for IT Professionals. Device Manager switched Microsoft Nano Transceiver 1. The backup file is on the Desktop and named backup. Wireless devices are not Bluetooth devices. I too am a developer, and having done a lot of USB hardware designs and the drivers to support them, there are few people that should have known better than I, but I got ahead of myself.


Additionally, the sensor may have difficulty in tracking on highly repetitive patterns, such as a magazine or newspaper photographs.

In my case, plugging in my Asus bluetooth adaptor resulted in a “properly configured” bluetooth adaptor, but properly is a relative term.

Microsoft Wireless Mouse Stopped Working

To troubleshoot problems that affect Microsoft wireless keyboards and wireless transcekver devices, use the following methods in the order in which they appear.

Sunday, December 25, 8: Restart your computer and check if the problem disappears. Try a different port or environment Try to connect the receiver to a different port. Old days reminiscence of 95 and NT.

If it doesn’t work on other computers, it should be hardware issue. If it does not occur, you can enable the device one by one to microslft down this issue.

The color of the wireless pointing device pad is preventing the wireless pointing device from suspending itself.

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Mifrosoft, September 21, 8: Make sure that you have inserted both the required batteries into the wireless pointing device and that they are positioned in the correct direction. When you use one of the products that are listed in the “Applies To” section: We recommend that you use a new pair of batteries for the wireless pointing device. United Kingdom – English. So it was obviously updated very recently. Hello, Nao 10 error might be caused by missing driver files on your computer.


This site in other languages x.

Expand “Sound, video and game controllers”. We recommend that you use batteries that are mirosoft for use with electronic equipment. So I reinstalled the IntelliPoint Drivers 8.

Microsoft Mouse and Keyboard Center | Microsoft Hardware

This issue may occur if the battery power is low. How does one communicate with the PC without the transcwiver and keyboard, we cannot even access the logon screen. I’ve found and followed many articles out there including: